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Updating/Navigating Member Account

The following information is provided to assist existing LLC members to navigate and update their account information. Instructions may vary depending on the device you are using.

Updating Contact Information

  • Log into your account
  • Click the blue box where you see your name
  • Click MY ACCOUNT from the drop-down menu
  • Update any information that is incorrect or outdated
  • Click the blue SAVE button at the bottom left of the field

Adding/Updating a Credit Card

Edit/Delete an EXISTING card:

  • Log into your account
  • Click the blue box where you see your name
  • Click MY ACCOUNT from the drop-down menu
  • Scroll to the bottom of the page where you see a gray horizontal menu bar with blue text
  • Click CREDIT CARDS
  • Click the edit icon
  • Update any outdated information
  • Click the blue SAVE button to update --OR-- click DELETE to remove the card from your account

Add a NEW card:

  • Log into your account
  • Click the blue box where you see your name
  • Click MY ACCOUNT from the drop-down menu
  • Scroll to the bottom of the page where you see a gray horizontal menu bar with blue text
  • Click CREDIT CARDS
  • Scroll to the bottom of the listed cards and click ADD NEW CREDIT CARD
  • Enter the new card information and click the blue SAVE button

See Membership Status, Course Registration History, and Payments

  • Log into your account
  • Click the blue box where you see your name
  • Click MY ACCOUNT from the drop-down menu
  • Scroll to the bottom of the page where you see a gray horizontal menu bar with blue text
  • To see membership status: click MEMBERSHIPS
  • To see a historical list of all LLC courses/events: click MY REGISTRATIONS or ACCOUNT REGISTRATION 
  • To download PDF receipts/see payment history: click PAYMENTS

If you need further assistance, please email us at info@lifelonglearningcollaborative.org.